Capturing and delivering patient information...
Healthcare professionals must increasingly process and manage a variety of data and information sources: progress notes, discharges, assessments, diagnostic test results, admissions documents/questionnaires, claim forms, and medication lists, to name a few.
Connecting people with the right information is key. That information, however, has to be accessible, secure, and reliable. Document management software provides imaging and workflow automation that connects staff with the information they need to provide the best client care.
Whether paper or electronic, information that normally resides outside the electronic medical/healthcare record (EMR/EHR) system becomes accessible and actionable within them. Our solutions enable behavioral health professionals, hospitals, clinics, rehabilitation centers, long-term care units, and all other types of facilities across the healthcare spectrum to:
Regulations like the Health Insurance Portability and Accountability Act of 1996 (HIPAA) place urgency on healthcare organizations of all sizes to store and manage their content appropriately. Healthcare organizations must manage the many different parts of a health record while ensuring the security of private information, consistent with the requirements of HIPAA. Electronic records stored in a secure, robust imaging system are more reliable than paper, easier to retrieve and track, and less likely to be lost or misplaced.
Organizations can create, safeguard and access records and cost-effectively archive or destroy them according to system-enforced administrative, regulatory or legal rules.
With EMC ApplicationXtender, Systems Imaging provides document capture, management and workflow that connects staff to the information they need in a reliable and secure manner. We have deployed systems in hospitals, clinics, behavioral health and rehabilitation centers, and other care facilities across the healthcare spectrum, and we have deep experience in integrating document management software with Askesis PyschConsult.
The Alliance was maintaining records for the infants and toddlers, ages 0-3 years, requiring service agency care. The paper records generated for these case children were stored in filing cabinets at the Alliance headquarters with an estimated 2,500 record folders. Each folder has an average of 150 pages for an estimated volume of 375,000 pages. The former process was for the Service Coordinators to walk to the file room and request that the File Manager retrieve documents from the folders. The Service Coordinator would sign the document or folder out and take them to their desk for copying and processing. To further complicate matters, building engineers warned the Alliance not install additional filing cabinets due to the stress load on the building floor supports. This was proving to be a very challenging constraint since the caseload for the Alliance was continually increasing.
PsychConsult Provider is used extensively by behavioral health and social service organizations to integrate their clinical workflow and revenue cycle: from the initial patient intake and appointment scheduling through the receipt of payment for services. However, external documents from other providers and patients' insurance companies still present a paper challenge for these organizations. ApplicationXtender for PsychConsult Provider provides integrated storage and retrieval of paper documents from within each of four critical workflow screens in PsychConsult Provider. Furthermore, not only are documents linked to specific screens in the application, but access to those documents is secured by automatic integration with PsychConsult Provider's existing security rules. Through this powerful integration, ApplicationXtender for PsychConsult provides out-of-the box document imaging for virtually any user of PsychConsult.